Privacy Policy

How we collect, use, and protect your information.

Last updated: September 2026

1. Introduction

PSBLOAN ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

  • Personal details (name, date of birth, age, gender)
  • Contact information (email, phone number, address)
  • Financial information (income, employment, existing obligations)
  • Documents submitted for loan applications
  • Communication preferences and consent records

2.2 Information Collected Automatically

  • Device and browser information
  • IP address and approximate location
  • Usage patterns and pages visited
  • Cookies and similar technologies

3. How We Use Your Information

  • To evaluate loan eligibility and match you with suitable lenders
  • To process and manage your loan application
  • To share your application with selected lending partners with your consent
  • To provide customer support and communicate with you
  • To improve our services and user experience
  • To comply with legal and regulatory requirements

4. Information Sharing

We may share your information with participating lending partners (banks, NBFCs, HFCs) for the purpose of loan processing, and only with your explicit consent. We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encryption, access controls, and regular security assessments.

6. Your Rights

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)
  • Withdraw consent for marketing communications
  • Lodge a complaint with the relevant data protection authority

7. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Cookies

Our website may use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at support@psbloan.com.